Privacy Policy
This Privacy Policy describes how Morhav Organics (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase at our website or otherwise communicate with us regarding our services (collectively, the “Services”). “You” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. By using and accessing any of the Services, you agree to this Privacy Policy. If you do not agree, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. When we do, we will post the revised Privacy Policy here, update the “Last updated” date above, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources. The information we collect and how we use it depends on how you interact with us.
How We Use Your Personal Information: Providing Products & Services, processing payments, fulfilling orders, managing your account, arranging shipping, handling returns/exchanges, and sending related notifications.
Contact details (name, address, phone number, email)
Order information (billing/shipping address, payment confirmation)
Account information (username, password)
Customer support communications
Usage Data (Automatically Collected)
Device and browser information, IP address, pages viewed, and interaction details via cookies and similar technologies
Information from Third Parties
Service providers who collect payment and transaction details on our behalf
Advertising and analytics partners that use pixels, web beacons, and SDKs
In addition to the specific uses below, we may use your information to communicate with you, improve our Services, comply with legal obligations, enforce terms of service, and protect our rights.
How We Use Your Personal Information Providing Products & Services Process payments, fulfill orders, manage your account, arrange shipping, handle returns/exchanges, and send related notifications.
Marketing & Advertising Send promotional communications by email or text, display tailored ads, and analyze marketing effectiveness.
Security & Fraud Prevention Detect, investigate, and prevent fraud, unauthorized activity, and other risks.
Service Improvement & Communication Provide customer support, personalize your experience, and improve our Site and offerings.
Cookies
We use cookies on our Site to remember your preferences, run analytics, and personalize content and ads. You can manage cookie preferences via your browser settings, but disabling cookies may affect functionality.
How We Disclose Personal Information
We may share your personal information with:
Service Providers (e.g., payment processors, shipping partners, data analytics)
Business & Marketing Partners for co-marketing and joint promotions
Affiliates within our corporate group
Legal & Compliance when required to comply with laws, respond to subpoenas, or protect rights
We do not sell or lease your personal data.
Third-Party Websites and Links Our Site may contain links to third-party websites. We are not responsible for their privacy practices; please review the privacy policies of any sites you visit.
Children’s Data
Our Services are not intended for children under 16, and we do not knowingly collect information from them. If you believe we have collected data from a child under 16, please contact us, and we will delete it.
Security and Retention
While we use industry-standard measures to protect your data, no security is perfect. We retain personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information
Restrict or object to processing
Withdraw consent where processing is based on consent
Request data portability
To exercise these rights, please contact us. We will not discriminate against you for exercising your rights.
Complaints
If you have a complaint about our handling of your personal information, please contact us. If you are unsatisfied with our response, you may lodge a complaint with your local data protection authority.
International Users
Your information may be transferred to and processed in countries outside your residence. When required, we rely on recognized transfer mechanisms (e.g., Standard Contractual Clauses).
Contact Us
For questions or to exercise your rights, please email us at �� care@morhav.com �� or write to: Morhav Organics Pvt. Ltd., K-33 A Kailash Colony, Ground Floor, New Delhi- 110048. India.